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Volkswagen Crafter

The two generations are different vehicles from different manufacturers, and this is the single most consequential fact about the model. To 2016 the Crafter is a rebadged Mercedes-Benz Sprinter, built by Mercedes, with Mercedes engines, Mercedes modules and Mercedes diagnostic addressing — a Volkswagen tool may not reach much of it, and Sprinter information is the correct information. From 2017 it is Volkswagen's own vehicle, sold in parallel as the MAN TGE, with the EA288 2.0 TDI and VW module architecture throughout. Getting this backwards is the commonest wasted hour on the model, so establish the year before anything else.

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Volkswagen Crafter
Vauxford · CC BY-SA 4.0 (external)

Generations

  • First generation (2E and 2F) 2006–2016

    A rebadged Mercedes-Benz Sprinter with Mercedes engines and module addressing — Sprinter information applies, Volkswagen information does not.

    Body styles
    Van · Chassis cab · Minibus
    Platform
    Mercedes-Benz Sprinter
    Engines
    • 2.5 TDI five-cylinder — diesel · 80–100 kW (107–134 hp)
    • 2.0 BiTDI — diesel · 80–120 kW (107–161 hp) · 300–400 Nm (221–295 lb-ft)
    Transmissions
    6-speed manual · 5-speed automatic
    Drivetrain
    Rear-wheel drive · Four-wheel drive
  • Second generation (SY and SZ) 2017–present

    Volkswagen's own vehicle, sold in parallel as the MAN TGE; EA288 2.0 TDI and VW module architecture.

    Body styles
    Van · Chassis cab · Minibus
    Platform
    Volkswagen Crafter
    Engines
    • 2.0 TDI — EA288 · diesel · 75–155 kW (101–208 hp)
    • 35 kWh electric — electric · e-Crafter
    Transmissions
    6-speed manual · 8-speed automatic · Single-speed reduction
    Drivetrain
    Front-wheel drive · Rear-wheel drive · Four-wheel drive

Service information

Information, not instruction

CarGeek is a reference, not a service manual. Its pages are written from public sources and from what other people have found, never from a manufacturer's own service information, so they can be wrong or incomplete for your particular vehicle. Some of what they describe carries real risk: high voltage, fuel under pressure, stored energy, hot and moving parts.

Have anything you intend to act on checked by a trained person against the manufacturer's own procedure for your vehicle. Nothing here replaces that procedure.

Posted about the Volkswagen Crafter

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What makes one worth reading:

  • The car — make, model, year and engine. The same fault behaves differently on each.
  • What you measured, not only what you replaced.
  • What actually fixed it — or that nothing did, which is worth knowing too.

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