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Symptom

Whine or growl from the electric motor

An electric whine, growl or coarse hum from the motor that was not there before, usually loudest when pulling away or under electric power. A healthy motor sings one smooth note that rises with speed; a motor down one phase, or fed unbalanced current, sounds rough in the way an engine with a dead cylinder does.

Also described as: motor whine, electric whine, humming from motor, growling noise electric, whining when accelerating electric, motor noise, زوزه موتور برقی, صدای الکتروموتور, zumbido motor electrico, ruido motor electrico, chirrido motor electrico, صوت من المحرك الكهربائي, أزيز المحرك الكهربائي, طنين المحرك الكهربائي

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What this usually means

A healthy motor sings one smooth note that rises with speed. A motor down one phase, or fed unbalanced current, sounds rough in the way an engine with a dead cylinder does — and that comparison is the useful part of this complaint, because the mechanism really is analogous. A three-phase motor produces smooth torque only when all three phases are driven correctly; lose or unbalance one and the torque arrives in pulses, which is what the ear hears as a growl.

The position sensor is as common a cause as the windings. The inverter must know exactly where the rotor is to energise the phases at the right moment, and a resolver or position sensor that has drifted — or whose calibration was lost — makes the inverter fire slightly early or late. That produces a coarse note, poorer efficiency and more heat, with nothing electrically failed at all. It is a calibration rather than a part on many vehicles, which is worth establishing before anything is dismantled.

Separate motor noise from gear noise deliberately, because they present alike. A motor note follows motor speed and is present under electric power in either direction. A reduction gear or differential whine follows road speed and often changes on and off throttle — the loading and unloading of gear mesh — and it is a completely different repair.

And an inverter can be audible without being faulty. Switching noise, a coolant pump, and the pack's own cooling all produce electrical or mechanical notes from the same area, and several are normal. A note that is new, rough or asymmetric is the one to pursue; a smooth note that has always been there is the drivetrain being quiet enough for you to hear it.

Working through it

  • Rough or growling note under electric power, worst pulling away

    Likely cause
    A phase not driven correctly, or unbalanced current — torque arrives in pulses rather than smoothly
    How to confirm it
    Read the inverter and motor codes, and phase current data where the tool exposes it. Compare the note in forward and reverse.
    What fixes it
    Qualified high-voltage diagnosis. Do not open motor or inverter connections without the training and equipment.
  • Coarse note with reduced efficiency and more heat, no hard fault

    Likely cause
    Rotor position sensing drifted or its calibration lost — the inverter energises the phases slightly early or late
    How to confirm it
    Establish whether any work was done that would lose the calibration. Read the resolver or position sensor's live offset where available.
    What fixes it
    Run the manufacturer's motor position calibration. Frequently a procedure rather than a part.
  • Whine follows road speed and changes on and off throttle

    Likely cause
    The reduction gear or differential, not the motor — gear mesh loading and unloading
    How to confirm it
    Follow road speed against motor speed, and listen for the on-throttle and off-throttle difference.
    What fixes it
    Diagnose the gearset or its bearings. A completely different repair from anything electrical.
  • Steady whine unaffected by load, follows road speed

    Likely cause
    A bearing — motor, reduction gear or driveshaft
    How to confirm it
    A bearing whines steadily regardless of load, where gear mesh changes with it. Check for play once located.
    What fixes it
    Renew the bearing. Inspect the gear oil for metal, which indicates how far it has gone.
  • Note appeared after work on the motor, inverter or their cabling

    Likely cause
    A connection not remade, a shield left off, or a calibration lost during the work
    How to confirm it
    Retrace exactly what was done before diagnosing anything else.
    What fixes it
    Remake the connection and re-run the calibration. Qualified work only on high-voltage cabling.
  • Smooth electrical note that has always been present

    Likely cause
    Normal — inverter switching, a coolant pump, or pack cooling, audible because nothing else is making noise
    How to confirm it
    Establish whether it is new. A note that has been there since delivery is the drivetrain being quiet.
    What fixes it
    No repair.

Codes that produce this symptom (8)

Listed with the codes that most typically present this way first — the likeliest place to start.

Information, not instruction

CarGeek is a reference, not a service manual. Its pages are written from public sources and from what other people have found, never from a manufacturer's own service information, so they can be wrong or incomplete for your particular vehicle. Some of what they describe carries real risk: high voltage, fuel under pressure, stored energy, hot and moving parts.

Have anything you intend to act on checked by a trained person against the manufacturer's own procedure for your vehicle. Nothing here replaces that procedure.

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