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U0498 Modérée Générique / SAE

U0498: Données non valides reçues du calculateur de téléphonie

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Que faire

Do not pick the phone up. That is the whole of the safety advice here, and it needs saying because this fault creates exactly that temptation.

The hands-free system is what makes taking a call in the car lawful in most places. When it stops working, the pressure is to hold the phone instead — and that is both dangerous and expensive if you are caught. Let calls go to voicemail, and if one genuinely has to be answered, stop the car properly first.

Now the good news: there is a free fix that works surprisingly often. Delete the pairing between the phone and the car — on both of them — and pair them again from scratch. A phone software update, a new phone, or the car battery being disconnected can leave a stale connection that fails in ways that look exactly like a broken module. It takes five minutes and costs nothing.

If that does not work, two things are worth mentioning to a garage. Has the stereo been replaced with a non-original one? And has anything been done to the roof or the headlining, since the phone connection uses the aerial up there?

The car is otherwise entirely fine to drive.

Ce que signifie ce code

The telephone control module is broadcasting data that cannot be accepted as true. See U0400 for the family's framing.

This module is the vehicle's hands-free system, and on most modern vehicles it is not a separate box at all — the function lives inside the head unit or the telematics module at U0499, which is why a fault reported here frequently belongs to one of those.

The reason this page carries a higher severity than the entertainment codes around it is not technical. Hands-free operation is what makes using a telephone in a moving vehicle lawful in most jurisdictions, and the penalties for holding one are severe and rising. A driver whose hands-free has stopped working is a driver under pressure to pick the phone up — and that is a far more likely outcome than deciding not to take the call.

So the practical advice is worth giving directly: while this is unfixed, let calls go to voicemail and stop if one must be answered. No call is worth the licence, and none is worth the collision.

Where the fault usually is, in descending order of likelihood:

  • The pairing rather than the hardware. A phone's operating system update, a new phone, or a battery disconnection can leave a stale pairing that fails in ways that look like a module fault. Deleting the pairing on both the vehicle and the phone and starting again is free and fixes a large share of these.
  • The aerial, since the module uses the vehicle's antenna module for the phone connection — see U0486.
  • An aftermarket head unit, where the hands-free function has been replaced by something the vehicle does not recognise, which is the U0485 argument.
  • The module or its wiring, which is the least likely of the four and the one usually quoted for first.

Causes probables

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Symptômes

Composants concernés

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